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Privacy Policy

ABi Garage Doors Privacy Policy.

At ABi Garage Doors, we value the trust of our customers. To earn your trust, we respect your privacy in handling personally-identifiable information relating to you and your transactions with us, whether at one of our stores located in the UK or on our web site - www.ukgaragedoorspares.co.uk. This Privacy Statement describes the personally identifiable information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. We ask that you read this privacy policy carefully as it contains important information about what to expect when ABi Garage Doors collects personal information about you and how ABi Garage Doors will use your personal data.

1 The Information We Collect About You

What personally identifiable information does ABi Garage Doors request?

We collect personally identifiable information that you voluntarily provide to us when you make a purchase on the web site, complete an application, request a catalog, sign up for our Newsletter, give us a telephone call or send us a letter or e-mail. This personally identifiable information may include your name, postal address, e-mail address, telephone number, fax number and other optional demographic information.

Credit Card data is NOT stored in any form by ABi Garage Doors Ltd but will be saved by our Payment Service Provider, who is PCIDSS compliant.

In addition, when you choose to participate in voluntary programs we offer, such as applying for a loyalty card, we may need to collect other personally identifiable information, such as your age, place of employment and job position. You may browse our web site without supplying any personally identifiable information, but we will need to collect personally identifiable information to process any orders you make. Occasionally we may receive information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about you in order to help us provide goods and services.

2 How We Will Use The Information About You

The personally identifiable information that you voluntarily provide to us will be used to process your orders and provide the goods or services requested, and may be used to identify you within our systems. We may use your email address to contact you if we have questions about your order. If you agree, we may also use your email address to notify you about new products and services or special promotional programs we think may be of interest to you. We do not send random marketing emails to personal email addresses (spam).

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the goods or services we provide. We or our agents and sub-contractors may contact you by email to ask you for your feedback and comments on our goods services.

3 Marketing

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, you may unsubscribe in your web account area online or via the manage/unsubscribe links in our marketing emails. You can also unsubscribe by sending an email to info@abigaragedoors.co.uk. If you agree to us providing you with third party marketing information, you can always opt out at a later date.

4 Our Use Of Cookies And Other Information-Gathering Technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. Cookies enable us to identify your device, or when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers. However, in a few cases some of our website features may not function if you disable cookies in your browser.

5 How We Protect Your Information

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.We have put in place the following security procedures and technical and organisational measures to safeguard your personal information : Firewalls, Browser Certification Technology, Encryption, Limited Access, Use of Passwords and 2 Factor Authentication where appropriate. At no point are your credit card details stored in any file or database on our web server or internal computer systems.

6 Access To Your Information And Updating And Correcting Your Information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to info@abigaragedoors.co.uk or send a letter to: ABI Garage Doors Ltd, 159 – 163 Buslingthorpe Lane, Leeds, LS7 2DQ, United Kingdom.We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to ABi Garage Doors changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to info@abigaragedoors.co.uk or by sending a letter to: ABI Garage Doors Ltd, 159 – 163 Buslingthorpe Lane, Leeds, LS7 2DQ, United Kingdom. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

7 Sale Of Business

If ABi Garage Doors business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

8 Your Consent

By submitting your personal information you consent to the use of that information as set out in this policy.9 Changes To Privacy PolicyWe keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated on 30.07.201210

How to Contact ABi Garage Doors We welcome your views about our website or our privacy policy. If you would like to contact us with any queries or comments our contact details are as follows;

Email - info@aBigaragedoors.co.uk

Telephone - +44(0)113 2629979

Fax - +44(0)113 2621936

Post - ABI Garage Doors Ltd

159 – 163 Buslingthorpe Lane

Leeds

LS7 2DQ

United Kingdom

11 Links To Other Websites

Our website contains links to other websites. This privacy policy only applies to this website. We are not responsible for the content appearing on these companies web sites or for the privacy practices of these companies. We encourage you to read the privacy policy on the other companies web site if you have any concerns about how information may be collected or used.